Shipping & Returns
SHIPPING
Orders are processed within 48 hours. Please allow 5-7 business days for arrival with standard ground shipping methods.
Orders are shipped within the United States only.
RETURNS & EXCHANGES
We are so glad you chose to shop at Wynn in Austin! We hope you are in love with every item you purchase, but we understand if something didn't work out. Our return policy is for store credit only. Store credit works like cash, and never expires!
If you would like to return or exchange an item, please email wynninaustin@gmail.com with the following details:
- Order number
- Return/Exchange item(s)
- New size for Exchanges
Returned items are eligible for a refund if:
- All items are unworn, unwashed, unaltered, and have the original tags attached.
- Items are shipped back within 14 days of the delivery date.
- Items are free of makeup, deodorant, perfume, or other stains.
Please include your original packing slip so that we can reference your order.
Mail Return & Exchange items to:
Wynn in Austin
1009 Twain St.
Driftwood, TX 78619
Once your return is processed, you will receive a confirmation email for store credit within 48 hours. Please keep your store credit email in a safe place to reference the number when you are ready to use it!
Please note: Original shipping costs are non-refundable, and we do not provide return shipping labels. The customer is responsible for all return shipping costs.